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Terms of Service

Last updated on January 1, 2024

Information Sharing

1. We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent

2. We may disclose information when required by law or in response to legal requests.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy on the App and updating the effective date

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Collection of personal information

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Services. Users who are uncertain about what information is mandatory are welcome to contact us.

  • RECORD_AUDIO: This permission is necessary for our "talk to text" functionality. It enables users to input text by speaking, making interaction with our app more convenient and efficient
  • BLUETOOTH: We request Bluetooth permission to establish connections with audio devices. This enhances the audio experience within our app, allowing you to enjoy high-quality sound seamlessly.
  • BLUETOOTH_ADMIN: The Bluetooth Admin permission is required to manage connections with audio devices. This ensures that your audio experience remains optimal and uninterrupted while using our app.
  • When you buy products and services from Orions through the Orions.com web store.
  • BLUETOOTH_CONNECT: This permission is vital for establishing and managing connections with audio devices. It guarantees that you can effortlessly connect and interact with audio devices through our app.

Information supplied by users

Information supplied by users

To avail certain Services on the Reality Organizer App, Users are required to provide certain personal information for the registration process which may include: Name, age, gender, user’s photo, image, phone number, user id, payment info, address, contacts, and location.

  • Read_external_storage: We do not request or require access to your external storage, ensuring that your personal files and data remain private and inaccessible to us.
  • Read_media_images: We do not require permission to access your media images, ensuring that your photos and multimedia content is not accessible to us during the lending activities.
  • Read_contacts: We strictly adhere to the principle of data minimization and do not access your contact information. Rest assured that your contacts remain confidential and are not used for any lending-related activities.
  • Access_fine_location: We do not seek access to your precise location data. We respect your location privacy and only collect location information if explicitly required for legitimate purposes, such as determining eligibility for certain loan products.
  • Read_phone_numbers: We do not request or access your phone numbers. Your phone number remains confidential and is not utilized as a part of our lending activities.
  • Read_media_videos: We do not require permission to access your media videos. Your videos and multimedia content are not accessed or utilized by us during the lending activities.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Services. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Services, please contact us to request that we delete that child’s Personal Information from our Services.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.

Managing information

You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so by contacting us.

Disclosure of information

To maintain the highest level of privacy and to protect your Personal Information to the full extent, we do not share your Personal Information with any third parties.

However, we may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, as long as your user account remains active, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information.

Push notifications

We offer push notifications to which you may voluntarily subscribe at any time. To make sure push notifications reach the correct devices, we rely on a device token unique to your device which is issued by the operating system of your device. While it is possible to access a list of device tokens, they will not reveal your identity, your unique device ID, or your contact information to us. We will maintain the information sent via e-mail in accordance with applicable laws and regulations. If, at any time, you wish to stop receiving push notifications, simply adjust your device settings accordingly.

Links to other resources

The Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

No data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.

Data breach

In the event we become aware that the security of the Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email, get in touch with you over the phone.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page, send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services. This privacy policy was created with the help of WebsitePolicies.com

Contacting us for support

If you have any questions, concerns, or requests regarding your data and privacy, please contact our support team at info@kolonizer.com

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

Privacy Policy

Last updated on January 1, 2024

What is Realty Organiser

Welcome to Realty Organiser("Mobile Application") developed and operated by Eagle Netra Real Estate Technologies PVT LTD. ("Company”, “we”, “our”, “us”) We value your privacy and are dedicated to safeguarding it through adherence to this privacy policy ("Policy"). This document outlines the types of information we may collect, referred to as "Personal Information," either from you or provided by you, through the platforms controlled by the Company viz. www.realtyorganiser.com website ("Website"), "Realty Organiser" mobile application ("Mobile Application"), and associated products and services collectively known as "Services." The Policy elucidates our procedures for gathering, utilizing, securing, and disclosing Personal Information and elucidates the options at your disposal concerning the use of your Personal Information, as well as how you can access and update it.

This Policy establishes a legally binding agreement between you ("User," "you," or "your") and the operator of the Website and developer of the Mobile Application Operator, (“Company”,"we", "us," or "our"). If you are entering into this agreement on behalf of a business or legal entity, you affirm that you possess the authority to bind such an entity to this agreement. In such instances, the terms "User," "you," or "your" shall pertain to the entity. If you lack such authority or disagree with the terms of this agreement, you must refrain from accepting it and should not access or use the Services. By accessing and utilizing the Services, you acknowledge having read, comprehended, and agreed to be bound by the terms articulated in this Policy. This Policy does not extend to the practices of companies not under our ownership or control, or to individuals not under our employment or management.

Automatic collection of information

Upon accessing the Website or using the Mobile Application, our servers automatically record certain information. This may encompass your device's IP address, location, browser and device specifications, operating system details, language preferences, the webpage visited before utilizing the Services, pages visited, duration on pages, search queries, access times, and additional statistical data. This information is gathered to identify potential misuse and to generate statistical insights into the usage and traffic of the Services. Importantly, this statistical data is not aggregated in a manner that personally identifies any user of the system and does not transmit the information off the device.

How We Use Your Information:

  • To provide and maintain the App's functionality
  • To personalize and enhance your experience
  • To respond to your inquiries, provide support, and communicate with you
  • To analyze and improve the App's performance and features

Collection of personal information

While you can access and use the Services without disclosing your identity, specific features may require the provision of Personal Information (e.g., name and email address).

We collect and store any information you intentionally provide when creating an account or completing forms on the Services. This information may encompass:

  • Account details: such as user name, unique user ID, password
  • Contact information: such as email address, phone number
  • Basic personal information: such as name, country of residence
  • Geolocation data of your device such as latitude and longitude
  • Certain features on the mobile device: such as contacts, calendar, gallery

Sync Mobile call history - in order to auto update the leads discussion history we would like to sync the call history with our application. All the users are employees of their respective organization. Stil user can choose not to share the call history with us.

At our application, we prioritize the security and transparency of our users' transactions and interactions. To ensure a safe and trustworthy environment, we collect customers' KYC (Know Your Customer) documents in compliance with relevant legal and regulatory requirements. This policy is designed to verify the identity of our users’ customers, preventing any fraudulent activities. By gathering KYC documents, we can establish a robust and reliable network of genuine buyers, enhancing the overall credibility of our platform. Rest assured that all collected data will be handled with utmost confidentiality and will only be used for the purposes of identity verification and compliance with applicable laws. We value the trust our users place in us, and through this KYC policy, we aim to create a secure, transparent, and seamless real estate experience for everyone involved.

Use and processing of collected information

We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.

Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Services. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information.

We act in the capacity of a data processor in situations when you submit Personal Information through the Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller

In order to make the Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

  • Send product and service updates
  • Respond to inquiries and offer support
  • Request user feedback
  • Improve user experience
  • Protect from abuse and malicious users
  • Run and operate the Services

Processing your Personal Information

Processing your Personal Information depends on how you interact with the Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some legislation we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Cancellation and Refund Policy

Last updated on January 1, 2024

We want to ensure that your experience with Realty Organizer Web & App Service is satisfactory. If you find our service not useful after using it for a period of 6 months, you have the option to cancel your subscription and request a refund.

1. Cancellation Process

  • Eligibility: To be eligible for a cancellation and refund, you must have been an active subscriber for at least 6 months.
  • Cancellation Request: Submit a cancellation request through your account settings or by contacting our customer support at info@EagleNetra.in before the end of the 6th month.

2. Refund Process

  • Refund Eligibility: Upon successful cancellation, you are eligible for a refund of your total paid amount, excluding government taxes and server costs.
  • Refund Amount: The refund amount will be the total subscription fees paid by you, excluding any government taxes and server costs.
  • Processing Time: Refunds will be processed within 45 days business days after the cancellation request is approved.

3. Exclusions

  • Government Taxes: Government taxes collected by Realty Organizer Web & App Service are non-refundable.
  • Server Costs: Refunds will exclude any server costs incurred during your subscription period.

4. Subscription Termination After 6 Months

  • Automatic Renewal: After the initial 6 months, your subscription will automatically renew unless canceled.
  • Non-Refundable Renewal: Renewals are non-refundable, and cancellation requests made after the initial 6-month period will not be eligible for a refund.

5. Contact Information

If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact our customer support at info@EagleNetra.in